By providing your mobile number to the Managed Services IT, you agree to receive SMS/text messages related ticket/task updates, project status, delivery schedules, appointment confirmations and other routine 1:1 client/contractor interactions.

1. Message and data rates may apply.
2. Message frequency may vary.
3. You may opt out at any time by replying STOP to any message or by contacting us at 215-355-3997.
4. We will never sell or share your mobile number with third parties.
5. Text messaging is offered as an additional communication channel for your convenience and is not a required condition of your business relationship with Managed Services IT.

When you agree to interact with Managed Services IT via our SMS/texting services, we may collect the following information:

1. Phone Number: required to send you SMS/text messages.
2. Name: if provided, which helps personalize our messages.
3. Consent Records: you document your opt-in to our SMS/texting services.

This information is used to support the following;

1. Send you ticket/task status, project updates, delivery and appointment confirmations, and other information via SMS/text messages.
2. Respond to your inquiries and provide customer support.
3. Provide status updates on work requests/tickets/projects which you have authorized.

Managed Services IT does not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

1. Service Providers: third-party vendors who assist us in operating our SMS/texting services and conducting our business.
2. Legal Compliance: when required by law, such as to comply with a subpoena, or similar legal process.
3. Business Transfers: in connection with a merger, sale of company assets, or other business transaction.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

You may opt out of receiving SMS/text messages from us at any time by:

1. Texting “STOP” to the number from which you received the message.
2. Contact us at 215-355-3997.
3. Email us at helpdesk@managedservicesit.com.